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Woman in Fiber Spotlight

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Congratulations to FBA’s Women in Fiber group’s August Woman in Fiber Spotlight, Shannon Quigley!

The Woman in Fiber Spotlight is a special initiative meant to highlight and recognize the different roles and careers for women in fiber, telecom, tech, and construction.


Nominated by Joseph Fasone, Chief Executive Officer at Pilot Fiber, New York, New York. Joseph had this to say about Shannon: “Shannon is an absolute all-star. She came to Pilot with no fiber background from the textile engineering industry and quickly became one of our best project engineers, designing fiber solutions inside and outside office buildings. Shannon took over our Outside Plant engineering a few years ago and has designed and placed 75+ miles of fiber infrastructure in NYC. She now oversees all of fiber engineering and construction at 26 years old.”

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This Spotlight shines on Shannon, a Senior Manager in Fiber Operations at Pilot Fiber.

In her Own Words


How do you feel your work helps to demonstrate or advance different roles for women in the fiber and tech space?

I think representation is important, especially in operational and technical roles that are traditionally male. I hope that my work and career path shows other young women that they can succeed and grow in this industry, particularly in engineering and operations roles.

What have you accomplished at Pilot Fiber that you are proud of?

My team manages all of Pilot’s plant engineering and construction work and I’m very proud of the team that we’ve built. We have a group of dedicated, hardworking engineers and technicians who go above and beyond to deliver for Pilot’s customers every day.

I also led the installation of Live Fiber Monitoring across our access network, retrofitting 400+ locations with real-time OTDR monitoring in the initial implementation. We’ve continued installing Live Fiber Monitoring for each new location we add to our footprint and now have over 600 locations being continuously monitored. Implementing technology has changed the way my team responds to service-affecting incidents, eliminating the need to go on-site to troubleshoot OSP outages and significantly shortening response and repair times.  

As an OSP engineer I designed and led the construction of Pilot’s fully owned outside plant fiber network in Manhattan, working with our in-house construction team to build our plant from the ground up. My team has continued building, maintaining, and expanding on that network, continually adding new serviceable areas and building in additional redundancy.


How do you support others in your daily work?

Day to day my work is all about enabling the construction and project engineering teams at Pilot to do their jobs so collectively we can provide the best service and experience to our customers. I work to develop and train the team, create and improve processes, and resolve issues and obstacles that are impeding the team’s progress.

 

Within Pilot I helped establish and continue to be an active member of our employee resource group, Women@Pilot. We have a great group of women at Pilot and our ERG is a great way to connect, learn from, and support each other. 


What are some key ways that you give back to your community?

I participate in Lehigh Connects, an alumni networking and mentorship program through my alma mater, Lehigh University. Through this program I’ve been able to connect with graduating students and help them explore career paths, network and get jobs.

 

This year Pilot introduced a Volunteer Time Off policy that gives employees paid time off to pursue volunteer opportunities; I’m excited to take advantage of this policy to give back to my community!

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